Arcivate - Professional Services - recommendations ensuring ROI

Overview

Arcivate enables global organisations to achieve their major business objectives; to enable swift responses to opportunities and market changes. Our experience in specifying and implementing document capture and process management solutions, combined with our technical expertise in the component technologies and integration skills helps companies realise the true value in a proven business process solution.

Our approach to solving business problems is to work closely with our clients to provide a clear definition of requirements and to architect a solution that delivers the functional, financial and compliance needs of the organisation.

As independent consultants, we keep abreast of current and future technologies within our field of expertise and we help our customers create a roadmap for the implementation and on-going development of business applications and systems.

We provide full project lifecycle support from inception through to post Go Live, where we provide our customers access to our Support Portal as part of our Service.

Scoping Study

Our Assessment Scoping Study has been developed to assist organisations in maximising organisational benefits when implementing their Document Capture and Classification, Content Management and BPM applications, or helping them to choose the solution to meet their requirements.

Strategy & Planning

Review of technology and its use across the organisation in order to identify areas for potential operational and efficiency gains. Strategic and tactical business solutions that have great visibility within the organisation.

Strategy and Business planning - producing statement of works - SOW

Project Design, Configuration & Deployment

Our experienced Content, BPM and digital transformation consultants will work closely with your IT and business teams to deploy the solution, and from their experience gained from previous deployments they will be able to add value by advising on intelligent and creative solutions minimising the development time, risks and costs

Our specialist consultants assisting with - Software deployment - project implementation - Infrastructure

Data Migration

Frequently there is a requirement to migrate data and information from existing systems. This enables the decommissioning of legacy applications, which can provide significant financial savings.

Integration

The solutions do not stand alone they are integrated with other business applications to allow the transfer of meta data, the integration of business processes and also to allow access to content directly from these core business application such as; Oracle HCM or ERP Cloud, Salesforce, EBS, JD Edwards , etc.

Technical Consulting

As part of the deployment of the solution we are able to provide technical consultants who can assist in the deployment of the servers and required infrastructure, database design and implementation, synchronisation with IDM, Identity Manager, AD (Active Directories) and LDAP, network design and security.

Training

As a core component of the deployment of any solution we are able to provide tailor made training courses for Administrators, Supervisors and Users to ensure the efficient and effective use of the solution.

Support & Maintenance

It is important that a live solution is fully supported. Software vendors are able to provide maintenance and updates on their core product but are not always able to offer support on the delivered application(s). Part of our on-going relationship with our clients is the provision of Application Support to assist IT teams and the users of the application to ensure its efficient running.

Key Benefits

Business Scoping studies to define quick wins with a focus on developing a real understanding of your business to highlight where business benefits are accrued
Wide ranging industry and technology experience to help organisations meet document and process management requirements and to assist in business user acceptance
Specialist expertise in Document Capture and Processes
Tailoring and configuring solutions based on a range of cloud based technologies to enable significant business productivity to achieve maximum return on investment
Support Portal for logging and tracking for post go live support